Organic Body Éssentials logo
Organic Body Éssentials logo

All articles

Issues or Concerns

Answers to any concerns or issues about your order.

My package arrived with damaged or broken product - what do I do?

We hate to hear of product arriving damaged, but unfortunately, it does happen. We have no control over what happens to your package once it is in the hands of USPS, and they can sometimes be very rough with packages. If your product has arrived brok

My cream appears to have mold?

If you see any evidence of mold growing in your cream product(s), please discontinue use. Our products are made from food – food that feeds your skin! It is best to think of caring for these products in a similar way that you would think of caring fo